Returns & Exchanges at Runyon's Fine Furniture
We take pride in the craftsmanship of our pieces and want you to be completely satisfied with your purchase. If your selection doesn't perfectly fit your home, you may return eligible items within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our concierge team via email or phone with your order number and reason for return to receive a Return Authorization.
- 2.Prepare for Pickup
Ensure the furniture is in its original condition and securely packed; for large items, we will coordinate a professional white-glove pickup service.
- 3.Inspection Process
Once the item arrives back at our warehouse, our quality control team will inspect the piece to verify its condition and integrity.
- 4.Receive Your Refund
After approval, your refund will be processed back to your original payment method, minus any applicable restocking or shipping fees.
